Track order

Where is my ice maker?

Enter your order number and the email you used at checkout to see your order’s progress, the carrier and the tracking number. The order number is on the confirmation page.

Look up your order

Order numbers look like XM261009-K7Q2MX
Enter a valid email

Have a tracking number?

Enter 6–40 letters or digits

Results come from the 17TRACK parcel tracker and open in a new tab.

Good to know

  • Orders usually ship 2–4 business days after payment; the carrier and tracking number show here once it ships.
  • Tracking can take 24–48 hours to start updating after dispatch.
  • Updates can pause while the parcel is in customs. That is normal.
  • Can’t find your order? Use the same email as at checkout (your PayPal account’s email works too), or contact us with your order number.
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